Technical support — New Energy

1. Your details

First name Last name

Email Phone The technician will call you back on this number.

2. Your system

Was the system installed by New Energy?

Yes No, by another company I don’t know

System address

Town Province

Customer type Year of installation (optional)

System owner, if not you (optional)

System type Inverter or appliance brand

Model (optional) You will find it on the side label. Serial number (optional)

3. The problem Type of problem Describe the problem

Code or message on the display (optional) Since when (optional)

What you have already tried (optional) Photos (optional) Display, inverter label or the area of the problem. Up to 3 files at once (JPG, PNG, HEIC or PDF), 4 MB each. When would you prefer a call back (optional)

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